The Crisis Issue

Chairman’s letter

We are enormously proud of the clients we represent and aware of the trust and responsibility they place in us. That responsibility is felt most sharply at times of crisis. Over the past 27 years we have been privileged to work alongside leadership teams all over the world as they have faced myriad crises. This issue of the Brunswick Review is dedicated to that theme.

By Sir Alan Parker
10 March 2014

The crisis issue

In any crisis, the mindset matters as much as the method, says Brunswick Chairman Sir Alan Parker. Good leadership through adversity can help define an organization

By Sir Alan Parker
10 March 2014

Weathering the storm

Bob Dudley on leading BP’s fight to do the right thing in the Gulf

By Stephen Power
10 March 2014

Clamp down

China’s previous anti-corruption drives have often fizzled out after a few months, but the latest one is different.

By St. John Moore
10 March 2014

05:46 GMT March 11 2011 – Disaster struck

I awoke to a call from a friend who urged me to turn on the TV. I’d had an eerily similar call years earlier, on the morning of January 17 1995, when an earthquake had struck the city of Kobe (also at 5.46am – Japan time).

By Daisuke Tsuchiya
10 March 2014

Don’t be a zombie, be prepared

Nobody knows a crisis better than Dr Ali S. Khan, who leads the US government’s efforts to prepare the public for disease outbreaks and health emergencies, as Brunswick’s Sarah Lubman discovers

10 March 2014

The best defense

Sir Richard Olver tells Brunswick’s Michael Harrison that a crisis, such as the one BAE Systems faced over its Saudi arms deal in 2004, can be an opportunity to institute fundamental change

10 March 2014

If you can keep your head…

Political veteran Ed Gillespie recalls that during his time as senior adviser in the White House, “crisis mode” was just part of the routine

10 March 2014

Post crisis: engage – or fly low?

When a crisis strikes, do you hit back with an aggressive plan to engage your critics and explain what you are doing better? Or do you hunker down and wait for the storm to pass?

By Robert Moran
10 March 2014

Plastic snow

How one of China’s largest state energy companies turned the tide on a Hong Kong beach spill, by Brunswick’s Tong Zhao and Crystal Chan

10 March 2014

Hearts and minds

Employees are valuable brand ambassadors during periods of crisis, writes Brunswick’s Keith Burton

10 March 2014

The Hardest Word

When it’s time to apologize make sure you mean it.

10 March 2014

What are the odds?

Getting caught unprepared by events such as the Asian financial crisis and SARS convinced Singapore’s government of the value of futurist thinking, write Brunswick’s Will Carnwath and Christina Pantin

By Will Carnwath
10 March 2014

Breaking the cycle

Global Witness Director Patrick Alley tells Brunswick’s Richard Meredith that companies and NGOs can work together, even in a crisis

10 March 2014

Calling on Mr Fix-it

“Nobody ever calls me when things are going well,” says Steve Miller, one of America’s best-known corporate rescue gurus. In conversation with Brunswick’s Jennifer Lowney and Justin Dini, Miller talks about the lessons learned from a life of corporate firefighting

10 March 2014

This is your captain speaking...

As a long-serving commercial pilot and airline executive, Steve Forte, Virgin America COO, tells Brunswick’s Brandon Borrman that intensive preparation is the key to dealing with crises on the flight deck – and in the boardroom

10 March 2014

Truth and untruth

The internet has supercharged the spread of misinformation, Brunswick’s Barney Southin and Louise Ward explain. What’s next?

By Barney Southin
10 March 2014

How to dig a deeper hole

Why deal calmly with a situation when you could instead fumble around until you’ve created a proper crisis? Jeremy Palmer, Chairman of MerchantCantos, ponders

10 March 2014

Finding India’s shine

Veteran banker K.V. Kamath has been credited with leading India’s banking sector into the modern age. Here he talks to Brunswick’s Khozem Merchant about the country’s enduring challenges

By Khozem Merchant
10 March 2014

Everybody’s business

Big business can be a powerful engine for social change, as Jon Miller and Lucy Parker report

By Jon Miller
10 March 2014

The art of sales

Steven Murphy, Christie’s CEO, tells Brunswick Partner Kim Fletcher how the venerable auction house is learning to love commerce in a digital world

By Kim Fletcher
10 March 2014

Art with Chinese characteristics

Christie’s China Managing Director, Jinqing Cai, says the auction house’s debut auction in mainland China signals a milestone for the global art market

10 March 2014

Clear talking

The success of the European Central Bank's policies depends heavily on being understood by a wide audience, says Christine Graeff, its Director General of Communications

10 March 2014

Finding the lagniappe

T.Boone Pickens, legendary oilman and dealmaker, tells Brunswick’s Steve Lipin and Chrysta Castañeda that the seeds of his career were sown in the risk-taking culture in which he was raised, where the status quo was rarely acceptable

10 March 2014

Handbags forever

Anya Hindmarch talks to Heather McGregor about craftsmanship, celebrity and her admiration for the woman who turned “handbagging” into a verb

10 March 2014

Water color

The water tanks that form a quintessential part of the New York skyline could be the perfect medium for a message about water conservation, writes Brunswick’s Laura Dudley.

10 March 2014

The only way is up

England’s King Richard III may have been an early victim of the “dark arts” of political spin, says historian and Member of Parliament Chris Skidmore

10 March 2014

The Crisis Issue

Chairman’s letter

The crisis issue

Weathering the storm

Clamp down

05:46 GMT March 11 2011 – Disaster struck

Don’t be a zombie, be prepared

The best defense

If you can keep your head…

Post crisis: engage – or fly low?

Plastic snow

Hearts and minds

The Hardest Word

What are the odds?

Breaking the cycle

Calling on Mr Fix-it

This is your captain speaking...

Truth and untruth

How to dig a deeper hole

Finding India’s shine

Everybody’s business

The art of sales

Art with Chinese characteristics

Clear talking

Finding the lagniappe

Handbags forever

Water color

The only way is up

Issue Credit