Germans are very satisfied with the performance and measures taken by its Federal Government
Conducted by the Mannheim research group (1,473 Germans were interviewed between 23 to 26 March):
- Supporters of all German parties share the view that the German government is doing a good job during the COVID-19 crisis (89%).
- The measures taken are well-received among citizens. 95% describe the initial restrictions in Germany as appropriate, only 5% disagree.
- The extensive measures to combat the economic consequences of the crisis are also met with broad approval. 74% consider them to be adequate, 18% think that the Federal Government is not doing enough and 2% say too much has been done.
- In contrast to the measures taken by their own government, many Germans (43%) rate international cooperation as poor, according to an international survey conducted by Kantar with respondents from the G7 countries.
Germans expect only a modest impact on their income
- According to Kantar's survey, nearly half of Germans (46%) expect no impact on their income, which is the highest figure among the G7 countries surveyed. 18% of respondents say the effects of the crisis can already be felt. 36% say that they have not felt any effects so far but expect them in the future.
Germans feel that the behavior of the majority of their fellow citizens is reasonable
- According to a survey by the Mannheim research group, 76% have the impression that people in Germany are behaving sensibly during the crisis, 22% doubt this.
Among European countries, Italy is the one where the fear of contracting COVID-19 is the highest, but at the same time Italian citizens are the most confident in their government
(according to a research carried out by BVA-Doxa and Gallup March 10-19, 2020 among 5.000 citizens across Italy, France, Germany and UK).
- 90% of Italians have a fear of being infected by the virus (in the South of Italy it is 94%), more than in UK (78%), France (76%) and Germany (46%);
- 72% of Italians positively evaluate the actions taken by the government and Prime Minister Conte.
Italians are ready to renounce to their privacy in order to reduce contagions
- According to BVA-Doxa and Gallup research almost all Italians (93%) are in favor of renouncing some fundamental rights such as privacy. This is higher than in the rest of Europe: 84% in France, 72% in the United Kingdom and 71% in Germany;
- According to a research run by SWG 25-27 March, 2020 among 800 Italian citizens, 74% of respondents are favorable to the use of drones to monitor movement on the streets, the 67% agree on supervising people exits from home through the cellphones, 64% is for the use of electronic bracelet to control quarantined people.
Italian consumers are unsure about the future of the economy and are adjusting their habits
(according to a survey conducted by McKinsey March 21–22, 2020 among 1,300 Italian citizens)
- 87% declared to be unsure or pessimistic about Italian economy recovery after the COVID-19 crisis, with half of the Italians expecting a reduction in income over next two weeks;
- General uncertainty prevents Italians from making purchases or investments (48%) and make them very careful about how they spend their money (58%).
Over these weeks, Italian people have significantly increased their presence on social media looking for positive contents and emotional links with influencers and brands
- Almawave, the research branch of Almaviva Group, has analyzed 7 million of Tweets and 60 thousand posts on IG about COVID-19 published in Italian between February 24 and March 26, 2020, showing that the sentiment of Italian people has been significantly improving over the time.
- At the beginning of the research, dominant sentiments were fear and sadness, while starting from March 18, analysts has seen a switch towards more positive words like encouragement, resistance, culture and solidarity.
- According to research conducted by PULSE among 150 Italian influencers, social media interactions have increased, and the majority of influencers adapt content to the moment by focusing on charity and positivity.
Media consumption is changing:
- News source preferences have shifted: British consumers have gravitated towards trusted, traditional media brands and live TV in response to the crisis. A report from Havas Media shows that the BBC has become the most trusted news channel during the outbreak, followed by Sky News and The Guardian. (500 respondents surveyed by Havas Media).
- As people seek to understand the pandemic, media consumption has increased across all channels. The biggest increase has been in live TV viewing, followed by social media, streaming, video on demand and newspapers. (500 respondents surveyed by Havas Media).
- But while media consumption might have increased, journalists are actually among the least trusted groups when it comes to communicating information about COVID-19. It is notable that employers are trusted more than journalists. (10,000 respondents surveyed by Edelman).
According to a detailed survey among 1,079 British adults surveyed by Ipsos Mori:
People are worried about the economy:
- Britain’s view of COVID-19 as a ‘high threat’ to their business jumped 19 points in a week.
- 52% of Britons think that the Coronavirus poses a ‘high’ or ‘very high’ threat to their job or businesses. This is compared to 33% the week before.
- 37% say it has become harder for them to afford their usual expenses because of the pandemic.
- 40% think that the country will be weaker for years to come after the pandemic is over.
Working from home is hard for many:
- Half of working Britons say that the pandemic has made it harder to work.
- 39% of British parents said that looking after their children has become more difficult.
Self-isolation is a strain on mental health, wellbeing and relationships:
- 55% have said that COVID-19 has made it harder to stay positive day-to-day and 62% said that its harder to feel positive about the future due to COVID19.
- 33% have said that its harder to stay in touch with family and friends.
Meanwhile, according to a survey conducted by YouGov on 1 April:
Brands who put staff and customers first are seeing a popularity surge:
- After bringing in no-contact delivery options, allowing many small restaurants to continue trading- Deliveroo’s consideration scores increased 3.5 points in 2 weeks.
- M&S has created essential goods boxes, brought in social distancing initiatives in-store, and partnered with Deliveroo to deliver groceries contact-free. These efforts increased buzz scores by 9.1 points in just over a week.
- Morrisons donated £10 million to food banks and brought in similar social distancing measures increasing their own buzz scores by 11.4 points.
While brands that don’t follow government guidelines, or fail to prioritize their staff see backlash:
- Sports Direct’s buzz score fell from -3.9 to -39.2, according to BrandIndex. Mike Ashley, Chief Exec, had to issue an apology after refusing to close stores after the government issued all non-essential shops to close. YouGov data shows that 88% of Brits don’t consider selling sports equipment as an essential service.
- Wetherspoons has seen a 16.9-point decrease in buzz scores to -23.2, after refusing to pay pubs or pay its workforce.